Get Help When You Need It
Minimum System Requirements:
| Operating System: | PC (Windows XP, Vista, 7) Mac (Leopard, Lion, and Snow Leopard) |
| Browser: | Internet Explorer 6.0+, Firefox 5.0+, Safari 4.0+, Chrome 13 |
| Media Players: | Flash 10+ |
| Display Size: | Optimized for 1024X768 |
| Bandwidth: | 500Kbps |
Pre-show support
Prior to logging into the virtual environment, a system test will be run to ensure your computer has the proper configuration to view the content housed inside the show. This includes bandwidth, browser, operating- system among items such as screen resolution and cookie availability. If any of the 9 tests fail, you will be notified gracefully with a suggestion to fix the related issue. This test catches 95% of the potential problems.
Email any questions you have and we'll be happy to assist you.
In-Show Support
Help Desk
Within the show, a help desk is available. Click on little
icon on the bottom navigation bar. Here you can chat with support, find computer requirements and read FAQs
